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Item 2858646 93/04/28 15:09
From: CONRAD_GEIGER@NEXT.COM@INET# Internet Gateway
Subject: NeXT Selects Bell Atlantic as Authorized Service Provider
News
FOR IMMEDIATE RELEASE
Contact:
Mary Keifer
Bell Atlantic Business Systems Services
215/296-2987
Elizabeth Pasternock/Margaret Densley
312/280-7000
Karen Steele
NeXT Computer, Inc
415/780-3781
NeXT Selects Bell Atlantic Business Systems Services As Authorized Service
Provider
FRAZER, Penn., April 26, 1993 - Bell Atlantic Business Systems Services and
NeXT Computer Inc., today signed an agreement that names Bell Atlantic as the
official service provider for NeXT workstations and printers worldwide. On
May 15, subject to standard closing conditions, Bell Atlantic will assume
responsibility for servicing NeXT hardware in the U.S. under warranty as well
as offer post warranty support services.
"This is another very important step in taking care of our existing customers
as we complete our transition to a software-only company," said Steven P.
Jobs, chairman, president and CEO of NeXT. "We chose Bell Atlantic because of
its multivendor support offerings, its excellent reputation as a first-class
service provider and its ability to expand upon the services NeXT was able to
offer. We also wanted a service provider who, in the future could support the
Intel-based PCs running NEXTSTEP."
In addition to its NeXT service capabilities, Bell Atlantic supports more than
640 other brands of hardware and software from 338 key field offices
worldwide. The company services more than 650,000 units for 60,000 customers
at 80,000 sites worldwide.
"Our expertise in servicing NeXT products as well as hundreds of other
hardware and software products will help customers maximize their overall
equipment investment throughout the long term," said Gene Greer, president of
Bell Atlantic Business Systems Services. "We will continue the high-quality
service that NeXT offered their customers. In addition, for customers with
multivendor environments, this is an ideal opportunity to consolidate efforts
with one vendor."
NeXT equipment repairs will be conducted at the Hayward, Calif. repair
facility of Bell Atlantic Computer Technology Services. In addition, Bell
Atlantic intends to hire the NeXT service customer representatives who
currently support the NeXT service hotline. Until May 15, NeXT users can
obtain service support by contacting 1-800-848-NeXT. After May 15, NeXT users
can call 1-800-NEX-NeXT to reach the Bell Atlantic customer service
department.
Bell Atlantic will attend NeXTWORLD Expo on May 25 through May 27, in San
Francisco to tell customers firsthand about the new hardware service
offerings.
For NeXT users not attending NeXTWORLD, Bell Atlantic plans to distribute
service information in mid-May.
Bell Atlantic Business Systems Services, headquartered in Frazer, Penn., is
the world's leading independent computer service organization. It supports
more IBM and DEC systems than any other organization outside of the
manufacturers, and services more than 640 other brands as well. In all, Bell
Atlantic Business Systems Services maintains more than 10,000 makes and models
of computer hardware.
Bell Atlantic Corporation, based in Philadelphia, is the parent of telephone
companies in the mid-Atlantic region, and one of the largest cellular carriers
in the nation. Bell Atlantic also is the parent of companies that provide
software and systems integration and financial services.
NeXT develops and markets the industry-acclaimed NEXTSTEP object-oriented
software for industry-standard computer architectures. NEXTSTEP is used by
customers to develop and deploy client/server applications, using both custom
and shrink-wrapped productivity software. NeXT is headquartered at 900
Chesapeake Drive, Redwood City, Calif., 94063.
Next, the NeXT logo, NEXTSTEP, and NeXTWORLD are trademarks of NeXT, Inc. All
other trademarks belong to their respective owners.
=END=